We begin with a consultation with one of our sales consultants and system designers to understand your goals. We review your needs, recommend the most suitable solutions, and suggest cost-effective alternatives that enhance comfort and convenience in your home.

Once your requirements are defined, our design team develops a tailored system plan, which is then reviewed by our engineering department to ensure accuracy and optimise performance. Our engineers also prepare detailed diagrams and technical documentation so the installation team can execute the project with precision.

When your system is decided upon and properly designed and engineered, BOCHT assigns you a project manager. It is this person’s job to coordinate with the architect, general contractor, interior designer, electrical contractor and anyone else involved with your home. The project manager is responsible for scheduling and coordinating the installation staff, and making sure your equipment is delivered in a timely manner.

After you have decided the extent of the system you want installed, it’s the job of the installers to make it happen. If your system is going in a new home under construction or in an existing home undergoing significant remodeling, the second phase is called the pre-wire. During this phase, the structured wiring (all the hidden wiring that forms the important infrastructure of your system) is run inside the walls before the sheet rock closes everything in.

Once the walls are up and the construction is finished, the installers return during the finish-out stage to complete the system by installing all the hardware (TVs, speakers, receivers, etc.) that gets connected by the hidden wiring. If you are installing a system in an existing home — what’s known as a retro-fit installation — the pre-wire and finish-out stages are often done at the same time.

Installing your equipment is only part of the completion of your system. A new generation of touch screen learning remotes has revolutionized and simplified system operation. BOCHT can take multiple remote controls from different manufacturers and combine them into one, easy-to-use controller. Our patient and diligent staff will then teach you how to operate and obtain the maximum enjoyment from your system.